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Dial-up internet support

Get help managing your dial-up service and connections. Find out how to contact us.

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Getting started

Find access numbersTo connect to dial-up, make sure you have your local access number.


Manage the way you connect to dial-up.Add, remove, and set rules for your access numbers.


Manage member IDs Learn how to manage member IDs for your dial-up service.


Get help with your dial-upLearn how to fix common dial-up problems.

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Community forums

Have questions about your service? Explore our community forums for answers.

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Technical support
Monday - Friday, 8 a.m. - 6 p.m. ET

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Everyday, 8 a.m. - 11 p.m. ET